Definition

Webhook

An automated message sent from one application to another when a specific event occurs.

Explained

What is Webhook?

A webhook is a way for one software system to notify another in real time when something happens. For example, when a new job is completed in ServiceTitan, a webhook can automatically notify your accounting system, update a dashboard, or trigger a follow-up email. Unlike polling (checking repeatedly for changes), webhooks push data the moment an event occurs.

Why It Matters

Why this matters for SMBs.

Webhooks enable real-time automation between your business tools. Instead of waiting for batch updates or manual syncs, webhooks keep your systems in sync as events happen, reducing delays and eliminating manual data transfer.

Related Terms

Keep learning.

Data Pipeline

An automated process that moves data from one system to another, transforming it along the way.

API Integration

Connecting two software systems so they can share data automatically through their programming interfaces.

Workflow Automation

Using software to handle repetitive business processes that would otherwise require manual effort.

Related Service

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